The Telephone Triage Module is for paramedics and clinicians working in NHS Clinical Hubs, including those training or working as Clinical Advisors and Clinical Support Managers.
Team leads can track engagement, review submissions, and monitor progress across Clinical Hub teams—from individual reflections to Trust-wide training compliance.
Clinicians benefit from a structured, secure space to log triage-based CPD, reflect on calls, and support supervision through shared feedback and validation.
Built for the fast-paced, cognitively demanding world of telephone triage, this module supports both individual learning and collaborative development. Mentees and mentors can contribute to shared evidence forms, ensuring feedback is timely, targeted, and recorded in one place.
Fully integrated into the ParaFolio app, the module links with JRCALC Plus and ParaPass, and supports Trusts in building confidence, capturing reflective practice, and demonstrating compliance with local training pathways.
Key Features
- Integrated with JRCALC Plus and ParaPass
- Shared evidence forms for mentors and mentees
- Dashboards for individuals and Trust managers
- Progress tracking through ‘gated’ developmental areas
- Built specifically for Clinical Advisors, Clinical Support Managers and Telephone Triage CPD
- Secure, role-based access with NHS-grade protection
Interested in learning more about the Telephone Triage ParaFolio Module or booking a demo? Get in touch with us today!
