FAQ

General app FAQ

My app isn’t functioning, what do I do?

We advise trying the following:

Force Close the app. Force closing and restarting your app will ensure that you have updated to all the latest content. Instructions on how to force close the app can be found below, alternatively watch our how-to video HERE.
Log out and back in again
Uninstall & Reinstall
Try a different device

How to Force Close an app:

For iOS devices later than iPhone X:

From the Home Screen, swipe up from the bottom of the screen and pause in the middle of the screen.
Swipe right or left to find the app that you want to close.
Swipe up on the app’s preview to close the app.

For iPhone SE, iPhone 8 and earlier:

Double-click the Home button to show your most recently used apps, swipe the relevant app up.

For Android devices:

Tap the ‘menu button’ (≡)
Hold and swipe the app upwards

Which email address do I use?

If you have purchased a subscription via our website, then please use the same email address to sign up on the relevant app. You many need to hit the restore subscription button to update the app with your subscription details.

I am being asked to purchase a subscription and I already have one?

Using the device you have used to purchase your subscription with, hit the ‘restore’ button which will update your device with your subscription.

I’m receiving an "Incorrect username/no subscription available" message when signing in

We recommend checking that you are using the correct email address which will either be the one you used to purchase the app, or your work email as part of the group subscription.
We also advise double checking you are trying to access the correct app.
Please ensure you have no spaces before or after your email address.

Will all my Class apps have the same password?

Yes, all Class apps using the same email address will have the same password.

Will my app log in details match those I use for the website?

Your log on details for your apps will not match those for the Class Professional website. You will need to use the relevant web address to access the app online as the Class Professional website is only for purchasing subscriptions.

App Support Videos

Explore our range of how-to and product overview videos here. Alternatively, visit our YouTube channel for more popular topics.

iCPG

What is iCPG?

iCPG is an app that provides a digital version of the official JRCALC guidelines.

How do I get access?

iCPG is available via subscription for £2.99 a month or £29.99 a year.

Installing and logging into iCPG

1. Download the app onto your device

The first step is to get the app on your device. You will need to be on stable WiFi to download the app.

For Android users

Android users can download the app from Google Play at this link:

For Apple users

Apple users can download the app from the Apple app store via this link:

NEW! The iCPG app is also available on desktop at https://icpgweb.co.uk/

Please note that you cannot currently set up a new iCPG account via the website — this must be done using the Apple or Android iCPG app.

2. Sign up to iCPG

Once you have downloaded iCPG onto your device, open the app and click on Sign up. Fill in your details and then sign into the app. You will then need to select a subscription for either £2.99 a month or £29.99 a year. At this point, you will be prompted to enter your payment information. Once you have made payment within the app, you can begin using it right away.

You now have the app

We hope you enjoy it! Class Publishing welcomes any comments you have via the Send Feedback button on the dashboard.

iCPG FAQ

How much does it cost?

iCPG is priced at £2.99 per month or £29.99 per year. These prices are inclusive of VAT.

You can cancel your subscription at any time. If you would like to try it out, you could purchase one month’s subscription at £2.99. If you are not satisfied with iCPG, you can cancel your subscription, and you will not be charged again. Your access to the product will cease when your subscription expires.

How do I change my subscription?

Subscriptions are either for one month or one year; they will renew automatically at the end of each period unless cancelled. If you wish to change your subscription period (e.g. from one month to one year) then tap on the View Account button on the Dashboard. You can then select the other subscription option.

How do I cancel my subscription?

Your subscription will automatically renew unless you cancel it. Class Publishing cannot cancel your subscription for you, you need to do this through Apple or Google Play.

If you’re on Google Play then you can follow the instructions on this page (scroll down to the Cancel a Subscription link): https://support.google.com/googleplay/answer/2476088?hl=en-GB

If you’re on Apple, this support page explains how to switch off auto-renewing subscriptions: https://support.apple.com/en-us/HT202039

Once the auto-renew has been cancelled, you will still be able to access the content until the end of your subscription period.

How do I reset my password?

To reset your password for iCPG, follow this link: https://www.classprofessional.co.uk/app-reset/

To request a set your password link, enter the email address attached to your iCPG account and submit.

You will be sent an email with a link to set your password. This email may go into your spam folder, so make sure you check there as well.

Click on the set password link in the email. After clicking on the set password link, you will be taken to a URL which invites you to set your password. This URL is unique to you.

Please enter your own private password and submit. Your password will have then been reset and you can sign in with your email address and the new password you chose.

Is the iCPG app available offline?

Yes. You can use the app whether you have a data connection or not, so long as you are already signed into the iCPG app. However, you must be online to register your account and to buy a subscription. The app is designed to work offline but expects that the user will be online regularly so that notifications, updates and renewals can function correctly. You will not be able to access updates when you are offline.

Can I download iCPG on multiple devices?

Yes, you can download it on multiple Apple and Android devices, according to Apple and Google restrictions.

How can I get help/give feedback?

On the dashboard, you have the ability to ‘Send Feedback’ to us. We’re always happy to help with any queries and to receive your comments on the app.

You can also get in touch with us directly by emailing us at apps@class.co.uk or calling our office at 01278 427 800.

How do I set up speak content on my app?

Did you know that devices have a speak content feature for accessibility? Now you are able to select text inside a Guideline and use this accessibility feature.

To turn this feature on for Apple devices, go into the Settings app and select Accessibility > Spoken Content and turn on Speak Selection.

To turn this feature on for Android devices:

1. Download ‘Android Accessibility Suite’ from Play Store

2. Head to Settings>Accessibility>Installed Services>Select to Speak>Turn the toggle on

3. A person icon should appear in your navigation bar (known as Accessibility icon) at the bottom of phone

4. Tap this icon and you can select the text you need to hear

Watch our how-to videos on how to use this feature for your device, below:

Click HERE to watch our how-to video for iOS.

Click HERE to watch our how-to video for Android.

How can I change the font size in the app?

The font size can be easily adjusted by tapping the (≡) icon in the top left-hand corner, then navigating to ‘settings’. To watch our how-to video, click HERE.

JRCALC Plus

What is JRCALC Plus?

JRCALC Plus is an app that provides up to date national and regional guidance for prehospital professionals across the UK relevant to their local trust.

How do I get access?

Access is granted via the ambulance trusts. If you do not currently work as a prehospital professional for a UK ambulance trust, you can still access the most up to date JRCALC guidelines via the iCPG app. See above for more information.

Installing and logging into JRCALC Plus

1. Set your password

To set your password for the app, please visit https://www.classprofessional.co.uk/app-reset/

Please enter your email address and submit. You will be sent an email with a link to set your password. This email may go into your spam folder, so make sure you check there as well.

Click on the set password link in the email.

Please note that if entering your email causes an error message to appear, this most likely means a JRCALC Plus account for you has not been set up yet. Please contact us at apps@class.co.uk or phone us on 01278 427 800 to help set up your account. Our office hours are Monday to Friday, 9am to 5pm.

Set your password via the link

After clicking on the set password link, you will be taken to a URL which invites you to set your password. This URL is unique to you.

Please enter your own private password and submit. Your account to log in to the app will then be created. You will log in with your email address and the password you chose.

2. Download the app onto your device

The next step is to get the app on your device. You will need to be on stable WiFi to download the app.

For Android users

Android users can download the app from Google Play at this link:

For Apple users

Apple users can download the app from the Apple app store via this link:

The JRCALC Plus app is also available on desktop at https://jrcalcplusweb.co.uk/

3. Sign into JRCALC Plus

Once you have the app on your device, log in using your email address and the password you have created.

You now have the app

We hope you enjoy it! Class Publishing welcomes any comments you have via the Send Feedback button on the dashboard.

JRCALC Plus FAQ

Who can access JRCALC Plus?

JRCALC Plus can only be accessed if your Trust, University or Company has purchased a group subscription and cannot be purchased as an individual subscription.

Is JRCALC Plus available offline?

Yes. You can use the app whether you have a data connection or not, so long as you are already signed into the JRCALC Plus app. You must be online to download the app, login, and to receive clinical notices and updates to the local and the guidelines; the app is designed to work offline but requires the user to be online regularly for updates.

Can I download the app on multiple devices?

Yes, you can download it on multiple Apple and Android devices, according to Apple and Google restrictions.

How do I get help/send feedback on JRCALC Plus?

On the dashboard, you have the ability to Send Feedback to us. We’re always happy to help with any queries and to receive your comments on the app.

You can also get in touch with us directly by emailing us at jrcalcplus@class.co.uk or calling our office at 01278 427 800.

JRCALC Plus V2.0 Key Features

Improved Dashboard Searching

Searching across the app from the Dashboard has been drastically improved. Tapping the search bar from the Dashboard takes you to a new designated search page where you can search across Guidelines, Medicines, Algorithms and now Clinical Notices. Filter results using chips at the top of the page and dive directly into page searching for even more fine-tuned results.

Search and Filter Guidelines

You can now search and filter when inside the Guidelines, Meds and Algorithms tabs. Tap the search button in the navigation bar to reveal the search bar and your search term will narrow down the results, with the option to filter out by specific categories, or your bookmarks.

In-depth Page Searching

Need to find information quickly within a Guideline? Use Page Search to quickly navigate to what you need. When inside a Guideline, bring up the Page Search by tapping the right-most button in the nav bar. When searching, the number of matches to your search term appears on the right side of the search bar, with buttons to quickly jump to the next or previous match.

Trust Pins

A new card has been added to the Dashboard called Trust Pins. This card features a curated list of Guidelines which your Trust thinks is relevant to their members.
Please note that depending on your Trust, the Pins may change from time to time.

Linked to ParaPass

Wanting to practise or brush up on your knowledge of a Guideline? Now you can!

The ParaPass section is located at the bottom of a Guideline and tapping the button ‘Take quiz in ParaPass’ will take you to that Guidelines quiz in ParaPass directly.

Speak content

Did you know that devices have a speak content feature for accessibility? Now you are able to select text inside a Guideline and use this accessibility feature.

To turn this feature on for Apple devices, go into the Settings app and select Accessibility > Spoken Content and turn on Speak Selection.

To select text within PLUS, press and hold the text you want to highlight.

Watch our step-by-step instructions below:

Text-to-Speech for iOS

Text-to-Speech Android

An enhanced Dashboard

Not everyone uses the Dashboard in the same way, so now you can edit your Dashboard so it tailors to your needs.

Using the Edit button found in the nav bar on the Dashboard, you can rearrange the Dashboard cards into your preferred order. Simply press and hold the grip button (=) and drag the cards into the order that suits you.

Dashboard cards also include a See all button on the top right of the card. Tapping this button will allow you to view all the content on a single page, with the option to filter and search this content.

How do I turn on the Dark Mode feature?

Dark Mode can be activated by navigating to the (≡) icon in the top left-hand corner of the Dashboard, then by tapping settings. Click HERE to watch our how-to video.

How can I switch between accounts?

Please watch our how-to video on switching accounts HERE

How can I change the font size on the app?

The font size can be easily adjusted by tapping the (≡) icon, and then navigating to ‘settings’. To watch a how-to video click HERE

Some smaller improvements

From giving the app a facelift, to creating a consistent icon set. We’ve put together a descriptive report on what’s changed within PLUS on our website.

You can also contact our support team there if you are experiencing any issues or want to provide your thoughts on the update.

Responder Plus

What is Responder Plus?

Responder Plus is an app that provides reference and reassurance for responders. It includes guidance to support you in attending medical emergencies, resuscitation situations and trauma injuries. Developed in collaboration with CFR teams across the UK, the app offers clinical skills photographs and anatomical diagrams to aid your understanding on the move.

How do I get access?

Responder Plus is currently available via subscription for £1.99 a month or £19.99 a year.

Some UK ambulance services are granting their responders access to the Responder Plus app. If you a responder working for a UK ambulance service trust, you may be able to gain access to Responder Plus via the trust.

Installing and logging into Responder Plus

1. Download the app onto your device

The first step is to get the app on your device. You will need to be on stable WiFi to download the app.

For Android users

Android users can download the app from Google Play at this link:

For Apple users

Apple users can download the app from the Apple app store via this link:

2. Sign up to Responder Plus

Once you have downloaded Responder Plus onto your device, open the app and click on Register and fill in your details. You will then need to select a subscription for either £1.99 a month or £19.99 a year. At this point, you will be prompted to enter your payment information. Once you have made payment within the app, you can begin using it right away.

You now have the app

We hope you enjoy it! Class Publishing welcomes any comments you have via the Send Feedback buttons on the dashboard.

Responder Plus FAQ

How much does Responder Plus cost?

Responder Plus costs £1.99 a month, if you opt to pay monthly, or £19.99 annually (saving over 16%).

How can I cancel my subscription?

If you’re on Google Play, then you can follow the instructions on this page (scroll down to the cancel a subscription link).

If you’re on Apple, then you can follow the instructions on this page.

How do I reset my password?

To reset your password for CFR Plus, follow this link: https://www.classprofessional.co.uk/app-reset/

To request a set your password link, enter the email address attached to your CFR Plus account and press Submit.

You will be sent an email with a link to set your password. This email may go into your spam folder, so make sure you check there as well.

Click on the set password link in the email. After clicking on the set password link, you will be taken to a URL which invites you to set your password. This URL is unique to you.

Please enter your own private password and press Submit. Your password will have then been reset and you can sign in with your email address and the new password you chose.

Can I use Responder Plus offline?

Yes. You can use the app whether you have a data connection or not, so long as you are already signed into the Responder Plus app. However, you must be online to register your account and to buy a subscription. The app is designed to work offline but expects that the user will be online regularly so that notifications, updates and renewals can function correctly. You will not be able to access updates when you are offline.

Can I download the Responder Plus app onto multiple devices?

Yes, you can download it on multiple Apple and Android devices, according to Apple and Google restrictions.

How can I get help/give feedback?

There is a Send Feedback section at the bottom of the Dashboard of the app. There you can select to either Send technical feedback or Send editorial feedback.

You can also get in touch with us directly by emailing us at apps@class.co.uk or calling our office on 01278 427 800.

ParaPass

What is ParaPass?

ParaPass is a learning and personal development resource for emergency care workers, presenting JRCALC:CPD and Standby CPD on one new and expansive platform.

Some ambulance trust users may also have access to trust PGD quizzes via ParaPass.

How do I get access?

ParaPass is currently available via subscription for £3.99 a month or £39.99 a year.

Some ambulance trust users may also have access to trust PGD quizzes via ParaPass. If so, please also refer to the ParaPass for PGDs section below.

Installing and logging into ParaPass

1. Download the app onto your device

The first step is to get the app on your device. You will need to be on stable WiFi to download the app.

For Android users

Android users can download the app from Google Play at this link:

For Apple users

Apple users can download the app from the Apple app store via this link:

ParaPass is also available on desktop at https://parapassweb.co.uk/

2. Sign up to ParaPass

Once you have downloaded ParaPass onto your device, open the app and click on Register and fill in your details. You will then need to select a subscription for either £3.99 a month or £39.99 a year. At this point, you will be prompted to enter your payment information. Once you have made payment within the app, you can begin using it right away.

You are now set up with access to ParaPass

We hope you enjoy it! Class Publishing welcomes any comments you have via the Send Feedback button in the drop-down menu in the top left corner.

ParaPass FAQ

How much does it cost?

ParaPass is priced at £3.99 per month or £39.99 per year. These prices are inclusive of VAT.

You can cancel your subscription at any time. If you would like to try it out, you could purchase one month’s subscription at £3.99. If you are not satisfied with ParaPass, you can cancel your subscription, and you will not be charged again. Your access to the product will cease when your subscription expires.

If I have an iCPG, JRCALC Plus, or CFR Plus account, do I automatically get access to ParaPass?

No, unfortunately not.

If you have a JRCALC Plus account under certain ambulance trusts, you may use ParaPass to take quizzes for PGDs, but you won’t be able to access the other areas of ParaPass unless you have also bought a separate ParaPass subscription.

How can I get access to ParaPass if I am already registered for JRCALC:CPD?

All preexisting JRCALC:CPD customers’ subscriptions have been upgraded to ParaPass subscriptions.

If you have been using the JRCALC:CPD app, there is no need to get a new app for ParaPass. All you need to do is update your current JRCALC:CPD app in the app store you use. You’ll be able to log in with your existing details on the new app as well.

If you have been using the website, please use this new URL in the future: https://parapassweb.co.uk/.

Your login details will remain exactly the same as before.

How can I get access to ParaPass if I am already a Standby CPD user?

Standby CPD customers have been granted access to ParaPass. If you are a Standby CPD customer who would like to use the app, but has not yet done so, please contact us directly at apps@class.co.uk or call our office on 01278 427 800 and we will be more than happy to help get you set up with a ParaPass account.

How do I cancel my subscription?

Your subscription will automatically renew unless you cancel it. Class Publishing cannot cancel your subscription for you, you need to do this through Apple or Google Play.

If you’re on Google Play, then you can follow the instructions on this page (scroll down to the ‘cancel a subscription’ link).

If you’re on Apple, then you can follow the instructions on this page.

Once the auto-renew has been cancelled, you will no longer have access to any of the content you had previously.

Please note that this is different to how the previous JRCALC:CPD app worked, so make sure that you are ready to lose access to the content when you cancel your subscription.

Once the auto-renew has been cancelled, you will still be able to access the content until the end of your subscription period.

How do I reset my password?

To reset your password for ParaPass, follow this link: https://www.classprofessional.co.uk/app-reset/

To request a set your password link, enter the email address attached to your ParaPass account and submit.

You will be sent an email with a link to set your password. This email may go into your spam folder, so make sure you check there as well.

Click on the set password link in the email. After clicking on the set password link, you will be taken to a URL which invites you to set your password. This URL is unique to you.

Please enter your own private password and submit. Your password will have then been reset and you can sign in with your email address and the new password you chose.

Can I download ParaPass on multiple devices?

Yes, you can download it on multiple Apple and Android devices, according to Apple and Google restrictions.

Does the app sync with the website/my other devices?

Yes, the app will sync automatically once it is connected to the internet. The website will also sync with other computers.

Can I use the app offline?

Yes, the app works offline. However, please be aware that your progress won’t sync between devices or with the website until you are connected to the internet again. New questions, Standby CPD issues and case scenarios will only become available when re-connected to the internet.

Where can I download my certificate(s)?

Please note that certificates will be generated for each quiz you complete rather than for entire topics.

Once you have completed a quiz by answering each question correctly at least once, you can download a certificate showing that you have completed that quiz.

On the mobile app, you can download your certificate from the results screen and email a PDF version of it to yourself or to your organisation.

Your results and certificates are only available on the app/website while an active subscription is maintained. Please ensure you save all certificates prior to cancelling your subscription as you will not have access to them once your subscription has ended.

If you resubscribe with the same account details, these certificates will still exist.

I have two separate ParaPass accounts, can I merge these?

No. We appreciate that you may wish to merge the account which you use on ParaPass to complete your PGD quizzes (this account will be linked to your JRCALC Plus account and access is therefore granted via your trust), with a personal subscription to ParaPass, so that all your results are under one account. However, we advise against this.

Merging what is essentially a trust account with a personal account can cause complications later on and raises difficulties in relation to GDPR. Unfortunately at this time, we are not able to merge ParaPass accounts.

How can I get help/give feedback?

On the dashboard, you have the ability to ‘Send Feedback’ to us. We’re always happy to help with any queries and to receive your comments on the app.

You can also get in touch with us directly by emailing us at apps@class.co.uk or calling our office at 01278 427 800.

ParaPass for PGDs

How do I use ParaPass to become authorised for my PGDs?

Some trusts have allowed their users to become virtually authorised to work under PGDs after completing an assessment on the PGD via ParaPass.

This works in conjunction with our related JRCALC Plus app, available for all UK ambulance trusts. (Please note: Trusts maintain authority over the allocation of subscriptions to their staff. Eligibility criteria varies between trusts, so please confirm with your directorate if you are unsure whether you are eligible for access.)

If your trust has opted for the PGD authorisation process and you have access to the PGDs via JRCALC Plus, you can easily become authorised to work under a PGD for your trust.

To do this, you should first read the PGD on the JRCALC Plus app to become familiar with it. You can then click on the Take Quiz button at the top of the PGD, which will automatically take you to ParaPass. There, select the PGD quiz you wish to take.

Please ensure you are using the same email address and password to log into ParaPass as you are using for JRCALC Plus. This will most likely be your trust email address.

Once you have successfully completed the quiz on ParaPass, go back to JRCALC Plus.

This process also works in the same way via the web versions of JRCALC Plus and ParaPass.

I have two separate ParaPass accounts, can I merge these?

How can I get help/give feedback?

On the dashboard, you have the ability to ‘Send Feedback’ to us. We’re always happy to help with any queries and to receive your comments on the app.

You can also get in touch with us directly by emailing us at apps@class.co.uk or calling our office at 01278 427 800.

Standby CPD

What is Standby CPD?

A monthly CPD article for ambulance staff, ideal for passing the time on standby. Certified and evidence-based, Standby CPD is now available via the ParaPass app (see above ParaPass FAQ) as well as in print.

How do I subscribe to Standby CPD?

There are two different subscription options for Standby CPD:

Digital subscription

A Standby CPD archive (containing over 40 issues, from Volume 7 onwards) is currently available via ParaPass, with new issues published on the platform at the beginning of each month. You can subscribe to ParaPass for either £3.99 a month or £39.99 a year (see above ParaPass FAQ for more details).

Print subscription

If you would like to also have a print edition of the monthly Standby CPD issues, you can opt to pay £60.00 for 12 issues and a 12-month subscription to ParaPass, where you will also have access to an archive of over 40 Standby CPD issues. Click here to order your print subscription to Standby CPD now.

Standby CPD FAQ

How do I update the mailing address for my print editions of Standby CPD?

To update your mailing address for Standby CPD, please contact us at cservs@class.co.uk, letting us know your previous postal address, new postal address, and your email address. We will be pleased to update this for you.

Please note: We will need advance notice of 10 working days to ensure your Standby CPD issue is delivered to your new postal address.

How can I get access to ParaPass if I am already a Standby CPD user?

How can I access my Standby CPD certificates?

To generate your Standby CPD certificates you will need to complete the Standby CPD quizzes on the ParaPass app or website, where you will have the option to download your certificate upon completion of each quiz.

Can I continue to use CPD Portfolio Builder?

CPD Portfolio Builder is a separate product. You can upload your certificates into CPD Portfolio Builder.

Are back issues of Standby CPD still available?

Yes! You can purchase back issues of Standby in Volume packs, Topic packs or as single issues. To browse the issues currently available for purchase through our website, please click here.

Please note: Purchasing a back issue of Standby CPD does not give you a subscription to the ParaPass app. If you do not have a subscription to the ParaPass app, you will not be able to take your quizzes on our website, but you can instead find the quiz answers on our website. These are available for each issue here.

How do I cancel my subscription?

Digital subscription

Your subscription will automatically renew unless you cancel your ParaPass subscription. Class Publishing cannot cancel your subscription for you, you need to do this through Apple or Google Play.

If you’re on Google Play, then you can follow the instructions on this page (scroll down to the ‘cancel a subscription’ link).

If you’re on Apple, then you can follow the instructions on this page.

Once the auto-renew has been cancelled, you will still be able to access the content until the end of your subscription period. Once the subscription period has ended, you will no longer have access to any of the content you had previously.

Print subscription

If you have a print subscription that automatically renews via direct debit and you would like to cancel this, please contact cservs@class.co.uk and cancel the direct debit via your bank.

How do I access my College of Paramedics discount?

Enter your College of Paramedics discount code on our website to obtain your 20% discount.

How can I get help/give feedback?

Our customer support team are here to help, you can contact them by emailing cservs@class.co.uk or calling us on +44 (0) 1278 427800. Our offices are open from Monday to Friday from 09.00 to 17.00.

SJA First Aid FAST

SJA First Aid FAST FAQ

What is First Aid FAST?

First Aid FAST is an exclusive app available for anyone attending St John Ambulance’s First Aid at Work and Paediatric First Aid courses.

How do I get access to First Aid FAST?

To access First Aid FAST, you will need your St John Ambulance first aid course reference to register. Download the app from the Apple App Store or Google Play and enter your St John Ambulance first aid course reference to register.

Please contact your trainer if you do not know your course code to register for the app.

How do I reset my password?

You can set your password when you register for the app. If you need to reset your password at any time, please visit www.classprofessional.co.uk/app-reset

If you already have access to another Class Publishing app, such as iCPG and ParaPass, you can use the same login details.

Can I view the app on a bigger screen?

Yes. A website version of the app is available at www.sjafirstaid.co.uk

EOS TM

EOS TM FAQ

What is EOS TM?

EOS TM is a multiplatform app available to learning partners and training organisations who are partnered with EOS Training. Our training partners include the RHA, GT Group, Lloyd Morgan Group and Novodata.

How do I get access to EOS TM?

The EOS TM app is available to learners at our training partners. Visit www.eostraining.com for more information for more information about our training partners.

How do I reset my password?

Visit www.classprofessional.co.uk/app-reset to reset your password.

ParaFolio

ParaFolio FAQ

What is ParaFolio?

ParaFolio is a new CPD management tool for organising your portfolio for audit.

Who has access to ParaFolio?

All Trust users who have a licence for our ParaPass app get ParaFolio included as part of your subscription. Simply download the ParaFolio app, log in with your Trust email address and the same password as you use for ParaPass, and you are off!

Individuals can also subscribe to ParaFolio. If you sign up to the app, you will be automatically granted a 30 day free trial. After the 30 days, you will be given the option to subscribe, for either £1.99 per month or £19.99 per year, available via in app purchasing.

Where can I access ParaFolio?

ParaFolio is available on the App Store and Google Play store. It also available to access on the web.

How do I reset my password?

Click HERE to reset your password.

How can I send feedback about ParaFolio?

Feedback is highly valuable to us. If you would like to get in touch, simply email us at apps@class.co.uk or leave some feedback in our survey.

Blog

FAQ

iCPG

iCPG FAQ

JRCALC Plus

JRCALC Plus FAQ

JRCALC Plus V2.0 Key Features

Responder Plus

Responder Plus FAQ

ParaPass

ParaPass FAQ

ParaPass for PGDs

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Standby CPD FAQ

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SJA First Aid FAST FAQ

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EOS TM FAQ

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ParaFolio FAQ

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