Tested where it counts
Rather than design it in isolation, we put Emergency Mode in the hands of NHS ambulance trusts during 2026 and asked them to use it on real shifts. The response was hugely positive, and those Trusts that tested it for us have chosen to keep it available to staff while we work on further improvements.
What struck us most was how people described the difference it made. One clinician said it “reduces anxiety during those potential stressful scenes.” Another valued how quickly it got them to the algorithms they needed, saying it brought back the speed they’d enjoyed with the pocket book. And one told us: “Please keep this as it is, so useful as a neurodivergent clinician.”
That last comment stayed with us. Clarity under pressure isn’t just about speed. It’s about making guidance easier to take in for everyone who relies on it.