Introducing Emergency Mode

When Every Second Counts: Introducing Emergency Mode

Picture a paramedic kneeling beside a patient whose condition is changing fast. They’re assessing, treating, reassuring and making decisions all at once. In that moment, the guidance they need has to be right there, clear and quick to find.

JRCALC Plus gives clinicians the full depth of national and local guidance wherever they are. But ambulance clinicians told us that in the most time-critical situations, they wanted an even faster route to the essentials, without having to navigate the complete reference content mid-call.

“I’ve said what I missed about the pocketbook was how quick it was to access the algorithms. Emergency Mode has now brought that back.”

Built from frontline feedback

That feedback shaped Emergency Mode. The idea was simple: keep everything clinicians trust about JRCALC Plus, but add a way to cut straight to what matters when time is short.

With one tap, users switch from the full Reference Mode to a clean, distraction-free view that shows only the essential steps for urgent care. When the pressure eases, they can switch straight back to the complete guideline.

Tested where it counts

Rather than design it in isolation, we put Emergency Mode in the hands of NHS ambulance trusts during 2026 and asked them to use it on real shifts. The response was hugely positive, and those Trusts that tested it for us have chosen to keep it available to staff while we work on further improvements.

What struck us most was how people described the difference it made. One clinician said it “reduces anxiety during those potential stressful scenes.” Another valued how quickly it got them to the algorithms they needed, saying it brought back the speed they’d enjoyed with the pocket book. And one told us: “Please keep this as it is, so useful as a neurodivergent clinician.”

That last comment stayed with us. Clarity under pressure isn’t just about speed. It’s about making guidance easier to take in for everyone who relies on it.

What’s next

We’re still reviewing feedback from the evaluation and refining the feature, and we’ll keep shaping it around how clinicians actually work on the frontline.

To find out more about how Emergency Mode works, including its navigation options, offline access and clinical safety assessment, read the full feature overview here together with the full HASKE report.

“Great idea, very useful, know when you’re in the emergency mode and reduces anxiety during those potential stressful scenes.”

“Please keep this as it is so useful as a neurodivergent clinician.”