Introducing Emergency Mode

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Faster Access to Critical Clinical Guidance When Every Second Counts

In emergency care, speed and clarity can make all the difference. Clinicians often need to access vital information in seconds, while managing complex situations and making high-pressure decisions. Recognising this challenge, Class Professional has developed Emergency Mode, an innovative feature within JRCALC Plus designed specifically for time-critical situations.

“I’ve said what I missed about the pocketbook was how quick it was to access the algorithms. Emergency Mode has now brought that back.”

Built for the Reality of Frontline Care

Emergency Mode was created in response to feedback from ambulance clinicians who wanted a quicker, more streamlined way to access essential guidance during patient encounters. Inspired by the simplicity and practicality of the former JRCALC Pocket Book, it provides rapid access to critical clinical information without sacrificing the depth and reliability of the full reference content.

At the touch of a button, users can switch from the comprehensive Reference Mode to a distraction-free Emergency Mode interface, allowing them to focus on the information that matters most in the moment.

Decision-Making Under Pressure

Emergency Mode has been designed to support clinicians when time is limited and decisions must be made quickly. Rather than navigating extensive guideline content, users are presented with only the most essential steps and information required for urgent patient care.

  • One-tap access to a simplified emergency interface
  • Condensed, clinically focused guidance for time-sensitive situations
  • Multiple navigation options to help users find information quickly
  • A consistent search function available across all navigation views
  • The ability to switch back instantly to the full guideline reference whenever required
  • Accessibility settings for personalised reading, plus offline functionality so learning isn’t interrupted by connectivity

This balance between speed and clinical confidence helps ensure practitioners have access to the right information at the right time.

Evaluated by Frontline Services

Emergency Mode was evaluated within JRCALC Plus by participating NHS ambulance trusts during 2026. Feedback from frontline users is currently being reviewed as part of the ongoing development process. Following a largely positive response, South Central Ambulance Service (SCAS) has chosen to continue making Emergency Mode available to staff while further enhancements are considered.

This collaborative approach reflects Class Professional’s commitment to creating digital tools shaped by the realities of frontline clinical practice.

“Great idea, very useful, know when you’re in the emergency mode and reduces anxiety during those potential stressful scenes.”

“Please keep this as it is so useful as a neurodivergent clinician.”

Safety and Reliability at the Core

Clinical safety remains a fundamental priority. Emergency Mode has been assessed in line with the DCB0129 clinical safety standard, supported by a comprehensive clinical safety case and updated hazard log. In addition, the full Reference Mode remains available at all times, ensuring clinicians can access more detailed content whenever necessary.

The feature also supports offline access, enabling clinicians to use Emergency Mode even when connectivity is limited, provided they have previously logged into the application.

Designed Around How Clinicians Work

Emergency Mode offers several intuitive ways to locate guidance rapidly:

  • A-Z List

    A straightforward alphabetical list of emergency-focused guidelines, enhanced with filters that help users narrow down options quickly.

  • Presentations View

    Guidelines grouped by body system and patient presentation, making it easier to identify relevant guidance based on symptoms and clinical findings.

  • Patient Age View

    A dedicated age-based navigation option that links users to age-specific information and vital signs, supporting safer and more tailored clinical decision-making.

  • Universal Search

    A prominent search bar remains available throughout the experience, ensuring rapid access regardless of how users prefer to navigate.

Supporting the future of Digital Clinical Guidance

Emergency Mode represents an important step forward in the evolution of digital clinical support tools. By combining trusted JRCALC guidance with a streamlined, user-focused experience, it helps clinicians access essential information faster, reduce cognitive load and maintain confidence in high-pressure situations.

As Class Professional continues to gather feedback and refine the feature, Emergency Mode demonstrates how thoughtful digital innovation can support better clinical decision-making and ultimately contribute to improved patient care.

When every second matters, Emergency Mode puts critical guidance at clinicians’ fingertips.

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