Helen Hughes

Chief Executive of Patient Safety Learning

Helen's passion for improved patient safety is informed by personal family insight into the impact of unsafe care and the ineffectiveness of organisational responses to learn from error. Helen is an experienced leader in organisational effectiveness and transformational change. She has held leadership roles in healthcare in the UK and the WHO, the National Patient Safety Agency, Equality and Human Rights Commission, Parliamentary Health Services Ombudsman and the Charity Commission. Helen’s previous leadership roles in patient safety include, as Director of Operations of the National Patient Safety Agency, designing the first patient safety infrastructure and policy framework for the NHS in England, and Director of the National Reporting and Learning System. At the WHO, she held a range of roles, including partnership and patient safety programme management and executive lead of the global ‘Patients For Patient Safety’ programme.

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