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Organizational Behavior in Health Care
Author/s: Nancy Borkowski, DBA, FACHE, FHFMA; Katherine A. Meese, PhDOrganizational Behavior in Health Care, Fourth Edition is specifically written for health care managers who are on the front lines every day, motivating and leading others in a constantly changing, complex environment.
OVERVIEW
Organizational Behavior in Health Care, Fourth Edition is specifically written for health care managers who are on the front lines every day, motivating and leading others in a constantly changing, complex environment.
Uniquely addressing organisational behaviour theories and issues within the healthcare industry, this comprehensive textbook not only offers in-depth discussion of the relevant topics, such as leadership, motivation, conflict, group dynamics, change, and more, it provides students with practical application through the use of numerous case studies and vignettes.
Features and Benefits:
- Two chapters addressing demographic shifts and cultural competency and their importance for ensuring the delivery of high quality care (Ch. 2 & 3)
- New chapter on change management and managing resistance to change.
- New and updated content (modern theories of leadership, teaming, etc), and case studies throughout.
- Each new print copy includes Navigate 2 eBook Access enabling you to read your digital textbook online or offline, on computers, tablets, and mobile devices.
Appropriate Courses:
Upper-level undergraduate and graduate courses in Organisational Behaviour, Leadership and Management in Health Care.
TABLE OF CONTENTS
- Part 1 Introduction
- Chapter 1 Overview and History of Organizational Behavior
- Chapter 3 Diversity, Equity and Inclusion in Cultural Competency in Health Care
- Chapter 4 Diversity Management and Cultural Competency in Health Care
- Chapter 4 Perceptions, Attitudes, and Attribution
- Chapter 5 Workplace Communication
- Part 2 Understanding Individual Behaviors
- Chapter 6 Content Theories of Motivation
- Chapter 7 Process Theories of Motivation
- Chapter 8 Attribution Theory and Motivation
- Part 3 Leadership
- Chapter 9 Power, Politics, and Influence
- Chapter 10 Trait and Behavioral Theories of Leadership
- Chapter 11 Contingency and Situational Models of Leadership
- Chapter 12 Contemporary Leadership Theories and Leadership Development
- Part 4 Intrapersonal and Interpersonal Issues
- Chapter 13 Stress and Stress Management
- Chapter 14 Conflict and Conflict Management
- Chapter 15 Decision Making and Negotiation Skills
- Part 5 Groups and Teams
- Chapter 16 Overview of Group Dynamics
- Chapter 17 Groups
- Chapter 18 Work Teams and Team Building
- Part 6 Managing Organizational Change
- Chapter 19 Organizational Development
- Chapter 20 Change Management and Managing Resistance to Change
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