Background: Responder Plus

The Responder Plus app is for information purposes only and is neither a diagnostic nor a treatment tool. By accessing this app, you agree to these terms and conditions of use. Responder Plus can be used by individuals using iOS and Android devices. A subscription can be purchased via the Apple App Store or Google Play. The app can also be provided by ambulance trusts for their staff, in which case the subscription will be arranged via Class Publishing directly.


Class Publishing Ltd will hold any information that you provide to us confidentially. When you create an account on Responder Plus we ask for your name and email address so we know who you are. We use a trusted third-party supplier to hold this user data securely. Class Professional Publishing collects data on who has logged into Responder Plus. Should the app subscription be provided to you by your ambulance trust or other organisation, this data may also be made available to them and any parties they choose to share this information with.

Account deletion request: Responder Plus

You can request that your personal data for Responder Plus is deleted at any time. To do this, please email from the email address associated with your account. You should list the relevant app, e.g. Responder Plus in the email. Please allow 5 working days for your request to be processed. We will delete your personal data from the relevant app from our systems. Please note that this means you will no longer be able to access the functionality of Responder Plus, or any acknowledgements you have completed within the app.

Your Rights

Under the General Data Protection Regulation (GDPR) and other information rights laws, you have rights as an individual which we will always respect. You can read more about your rights here.


The Association of Ambulance Chief Executives and the Joint Royal Colleges Ambulance Liaison Committee have made every effort to ensure that the information, tables, drawings and diagrams contained in these guidelines are accurate at the time of publication. However, the guidelines are advisory and have been developed to assist healthcare professionals, and patients, to make decisions about the management of the patient’s health, including treatments. This advice is intended to support the decision-making process and is not a substitute for sound clinical judgement. The guidelines cannot always contain all the information necessary for determining appropriate care and cannot address all individual situations; therefore, individuals using these guidelines must ensure they have the appropriate knowledge and skills to enable suitable interpretation.

JRCALC has referenced NICE in these guidelines. NICE guidance is prepared for the National Health Service in England and is subject to regular review and may be updated or withdrawn. NICE has not checked the use of its content in these guidelines to confirm that it accurately reflects the NICE publications from which it is taken.

Users of these guidelines must always be aware that alterations after the date of publication cannot be incorporated into the printed edition. The Association of Ambulance Chief Executives and the Joint Royal Colleges Ambulance Liaison Committee do not guarantee and accepts no legal liability of whatever nature arising from or connected to, the accuracy, reliability, currency or completeness of the content of these guidelines. Although some modification of the guidelines may be required by individual ambulance services, and approved by the relevant local clinical committees, to ensure they respond to the health requirements of the local community, the majority of the guidance is universally applicable to NHS ambulance services.

Modification of the guidelines may also occur when undertaking research sanctioned by a research ethics committee. Whilst these guidelines cover a range of paramedic treatments available across the UK they will also provide a valuable tool for a range of care providers. Many of the assessment skills and general principles will remain the same. All clinical staff must practise within their level of training and competence and registered health care professionals are accountable for their own clinical practice. These guidelines are aimed at supporting clinical practice. In some circumstances, particularly because of the nature of prehospital care and the types of situations that are encountered, variation from standard clinical practice as described in these guidelines may be needed. Any deviation from standard practice and the reason for deviation must always be documented in the patient care record.


Read the FAQ here.

Contacting Us

Class Professional Publishing will be pleased to answer any questions you have about the Responder Plus app. You can call us on 01278 427 800 or email us: