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Management Principles for Health ProfessionalsAuthors: Charles R. McConnell, Joan Gratto Liebler
Management Principles for Health Professionals is a practical guide for new or future practicing healthcare managers. The customary activities of the manager—planning, organizing, decision making, staffing, motivating, and budgeting—are succinctly defined, explained, and presented with detailed examples drawn from a variety of health care settings. Students will learn proven management concepts, techniques, models, and tools for managing individuals or teams with skill and ease.
The Eighth Edition continues to present foundational principles of management in the context of contemporary health care. With timely coverage of such topics as medical cost sharing; use of robots; ER by appointment; increased use of observation units; renewed use of flexitime staffing and scheduling; use of social media on the job, and more, this thoroughly updated text addresses the latest trends and issues that today’s health care manager is likely to encounter.
Features and Benefits
- Presents two new tools —The Manager’s Wheel Book and the Management Reference Portfolio — to help new managers better understand their role and responsibilities and to aid existing managers in understanding their organization in detail
- Covers managing care in a wide variety of health care settings (urgent care centers, specialty clinics, home care, etc.) outside of the traditional hospital setting
- Addresses technology and its impact, including eVisits/telemedicine, implementation of electronic health records, connectivity and the expectation that workers will respond during off hours via email and instant messaging, etc
- Offers expanded coverage on the importance and impact of corporate culture, the values of transparency and accountability, leadership style, and competitiveness
- Includes detailed examples of reports, plans, directives, union contracts, and more
TABLE OF CONTENTS
Chapter 1 The Dynamic Environment of Health Care
Chapter 2 The Challenge of Change
Chapter 3 Organizational Adaptation and Survival
Chapter 4 Leadership and the Manager
Chapter 5 Planning and Decision Making
Chapter 6 Organizing and Staffing
Chapter 7 Committees and Teams
Chapter 8 Budget Planning and Implementation
Chapter 9 Training and Development: The Backbone of Motivation and Retention
Chapter 10 Adaptation, Motivation, and Conflict Management
Chapter 11 Communication: The Glue That Binds Us Together
Chapter 12 Comprehensive Planning and Accountability Documentation
Chapter 13 Quality Improvement and Control Processes
Chapter 14 Human Resources Management: A Line Manager’s Perspective
Chapter 15 Day-to-Day Management for the Health Professional-as-Manager