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Human Resource Management in Health CareAuthor: Charles R. McConnell
Written for practitioners and students in all disciplines related to health, this practical hands-on guide to human resource management in health care, covers such topics as recruitment, compensation and benefits, training, termination, legal issues, labor unions, and more.
Each chapter is introduced by a case study related to the material that follows. The case study is resolved by the end of each chapter and is accompanied by with expert commentary and practical suggestions that can be used in the real world. Chapters also feature learning objectives, questions for review and discussion, key terms, and spotlight on customer service. Numerous examples, sample forms and documents are also included.
The Third Edition includes new employment related legislation and case law, including the Health Insurance Portability and Accountability Act (HIPAA), a new chapter on the impact and effect of social media, more in depth and updated treatment of privacy and sexual harassment, expanded discussion of succession planning, and much more.
Features and Benefits
3 new chapters cover ethics and ethical behavior (18); the impacts and effects of social media (19); and human resources arbitration and human resources consultant (21)
Data and resources have been updated throughout
Chapters include many examples, sample forms and documents (e.g. new Code of Conduct)
Undergraduate and graduate courses in Health Care Human Resources across the health disciplines
TABLE OF CONTENTS
Section Section I Fundamentals
Chapter Chapter 1 An Overview of Human Resources.
Chapter Chapter 2 How Human Resources Fits Into an Organization.
Chapter Chapter 3 The Legal Framework of Contemporary Human Resources.
Chapter Chapter 4 Human Resource Activities and Managers.
Chapter Chapter 5 The Manager-Employee Relationship.
Chapter Chapter 6 Position Descriptions.
Chapter Chapter 7 Directions in Employee Relations.
Section Section II Services
Chapter Chapter 8 Compensation and Benefits.
Chapter Chapter 9 Performance Appraisal.
Chapter Chapter 10 Succession Planning.
Chapter Chapter 11 Employee Training.
Section Section III Recruitment
Chapter Chapter 12 Department Managers and the Recruiting Process.
Chapter Chapter 13 Conducting a Successful and Legal Selection Interview.
Section Section IV Problems, Correction, and Discipline
Chapter Chapter 14 Managers and Employee Problems.
Chapter Chapter 15 Addressing Problems before Taking Action.
Chapter Chapter 16 Terminating Employees.
Section Section V Special Situations
Chapter Chapter 17 Documentation.
Chapter Chapter 18 Ethics and Ethical Behavior.
Chapter Chapter 19 The Impact and Effects of Social Media.
Chapter Chapter 20 Relations with Labor Unions.
Chapter Chapter 21 Special Support: Human Resources Arbitration and Human Resource Consultants.
Chapter Chapter 22 Maintaining an Effective Human Resource Department.