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Volume 8, Issue 8: Empowering Person-Centred Care
Author: Ruth CrabtreeOVERVIEW
Empowering Person-Centred Care – Making Every Contact Count
It is your last patient of the night and you are hoping it will be a straightforward one.
The job comes through – an elderly male, fallen at home and wife, who is sole carer, is on scene. On arrival the door is answered by a tired-looking woman and you start assessing the patient, so far it all seems routine enough until mid-flow on another story about the last time her husband was admitted to hospital you start to realise that she may not be coping as well as you first thought – how can you help?
CPD Benefit
Making Every Contact Count (MECC) is a term used to describe the way in which we can encourage behaviour change through short, simple conversations with other people.
Evidence suggests that the broad adoption of the MECC approach by people and organisations across health and care could potentially have a significant impact on the health of the population.
A MECC conversation can be a very brief intervention, this issue discusses how you can get a MECC conversation started and understand the different stages that an individual goes through before they can effectively change their behaviour. It shows how using the MECC approach could help you improve your interactions with patients.
Assessment Answers
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